We have partnered with myHQ as our technology partner to manage our entire VO business. Within the framework of this partnership agreement, WW VO memberships can be purchased both through the WW website and the myHQ website. In both cases, the sales and the booking process will be conducted by myHQ. Be rest assured, the transaction experience will continue to be seamless and secure for our customers.

All your existing and future WeWork bookings, memberships and orders do not get affected in any manner.

Since the payment is being processed by myHQ, you will receive the confirmation and invoice from myHQ itself.

For any questions on your bookings, payments or orders, you can simply write to the dedicated WeWork specific myHQ support team at contactwwvo@myhq.in

Absolutely. myHQ payments are driven by the same payment gateway as WeWork’s so there is no concern here altogether. Your payment information is handled with utmost care and security when you're redirected to the myHQ website. Here are some key measures our partner-myHQ has in place to ensure the safety of your payment information:

1. Encryption: All data transmitted between your browser and myHQ servers is encrypted using industry-standard SSL (Secure Socket Layer) technology.
2. Payment Gateway: myHQ has partnered with a trusted and reputable payment gateway- Razorpay- which is compliant with stringent security standards. myHQ / Razorpay does not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCIDSS) when processing payment. Your payment information is securely processed by this gateway, which specializes in safeguarding sensitive financial data.
3. Data Handling: myHQ adheres to strict data handling protocols. Your payment information is not stored on myHQ servers after the transaction is completed. This reduces the risk of data breaches.
4. Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities. This ensures that our systems are up-to-date and resistant to emerging threats.
5. User Authentication: To further protect your payment information, myHQ may implement multi-factor authentication methods when necessary. This adds an extra layer of security to your transactions.
6. Compliance: myHQ complies with all relevant data protection and privacy regulations to ensure the highest standards of data security. You can read more here.

Please be assured your payment information's safety is a top priority for both the WeWork and myHQ teams. If you have any further questions or concerns, please feel free to reach out to contact@myhq.in and we'll be happy to provide additional information or assistance. Your trust in our platforms is greatly valued.

myHQ has partnered with a trusted and reputable payment gateway, Razorpay, which is compliant with stringent security standards. This is the same gateway that WeWork also used before this transition.. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCIDSS) when processing payment.

Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. Once that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCIDSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCIDSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

• Build a credible business presence across India
• Quick and easy set-up; no running around for compliances or unnecessary calls
• Save up to 90% of your overhead cost of leasing a physical space
• Increases productivity of employees with better work-life balance
• Hire and manage global talent with a credible business presence
• Save your commute time and the hassle of traveling to work

WeWork offers 3 Virtual office plans to best suits your business needs:

Business Address Plan: Get a premium address in under 15 minutes, with mail and package handling services and other benefits. This plan suits best for those who require a professional business address for mail and package handling.

GST Registration Plan: Scale your business with a premium address in under 15 minutes and get government-compliant documents for GST registration. This plan suits best those who require a professional business address for Additional Place of Business (APOB).

Business Registration Plan: Establish your business with a premium address in under 15 minutes and get government-compliant documentation for company registration. This plan best suits those who want to get their business incorporated.

You can book a day pass or conference room via your virtual office membership. The bookings can be made via your membership dashboard or you can also visit https://wework.co.in/workspaces/on-demand/day-pass to make new bookings.

WeWork offers a standard docket of documents that includes

a) Membership Agreement

b) WeWork NOC specific to GST or ROC

c) Utility bills

d) Lease deed between the landlord and WeWork (Additional)

e) Board of directors resolution( Additional)

WeWork shall provide you with all the essential documents that you may need to apply for business registrations. The sole responsibility of obtaining the registrations rests with you as the member and WeWork India shall not be liable in the case of rejection from the authorities.

However, in the absolute worst-case scenario, if the registrations still do not get accepted due to any unforeseeable circumstances, we shall issue a full refund for the membership taken to the original mode of payment.

Post your purchase, you'll have to log in to your dashboard to complete the KYC process. You'll need the director's KYC details (PAN or Aadhar or passport ) to complete your account verification.

We hope you don’t leave us but if you do decide to cancel your membership, you must share a copy of your business deregistration or proof of change in business address. Please note the virtual office memberships are non-refundable.

You'll be able to renew or upgrade your membership with your current active plan. For renewal under the same plan, you will be charged in full for the additional period that you are buying and your new start date will begin after the current plan expires. For upgrades, you'll be charged on a pro-rata basis on the current plan.

We accept payments through Debit/Credit cards, UPI and Net banking.